Most callers simply experience a calm, professional receptionist helping them move forward. What matters to them is that someone answers quickly, asks the right questions, and does not waste their time. The experience needs to feel smooth and useful, not robotic.
Real questions before you commit
Everything people ask before they stop missing jobs.
Most business owners understand the problem immediately. They just want to know how it actually works, what callers experience, and how quickly it can start capturing revenue.
Calls answered
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Leads qualified
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Jobs kept moving
Getting Started
The first questions most businesses ask.
This is where people decide whether the idea is real, practical, and worth exploring.
The biggest shift is simple: instead of hoping someone is free to answer, you put a consistent front line in place.
No - Sam is an automated assistant that answers your calls 24/7 and texts you the details.
Setup is on our side, not yours. We build Sam from what's already published about your business — your site, your services, your hours, your service area — so there is nothing for you to fill in before you can hear it working. Once it's built we confirm a short list by text: what counts as an emergency, who gets called for it, and anything Sam should never say. No software to install and nothing to connect.
That depends on how simple or customized your workflow is, but the point is speed. We are not trying to drag you into a months-long project. We are trying to stop revenue leakage as soon as the setup is ready.
If inbound calls matter to revenue, this is relevant. It is especially strong for service businesses, practices, and local operators where speed, professionalism, and follow-up directly affect whether the job gets won.
Call Handling
What actually happens when someone calls.
This is the part that decides whether the lead keeps moving or disappears to the next company.
The Flow
- Call gets answered
- Need gets identified
- Details get collected
- Next step gets pushed forward
The call still gets answered. The lead still gets handled. The opportunity does not sit untouched until morning. That matters because after-hours interest is often when people are most ready to act, especially in urgent service situations.
Yes. Urgency can be identified and handled according to the flow you want. The important part is that high-value or time-sensitive calls do not get treated like generic inquiries. Urgent situations need a defined response path.
No — and that's deliberate. Sam doesn't write into your scheduling software and doesn't need access to it. It finds out what the caller needs, captures their details, and sends them to you so you keep control of your own schedule. Nothing gets booked into your day without you.
Usually the basics first: name, phone number, service address, and what they need. Then the flow can go deeper based on your business. The goal is to collect the information that actually helps you act, not force callers through a bloated script.
Fit & Flexibility
Because every business handles opportunities differently.
The right setup is not just about answering calls. It is about matching how your business actually operates.
That is fine. Not every business wants the exact same setup. Some want overflow handling. Some want after-hours coverage. Some want full-time front-line coverage. The point is flexibility without losing consistency.
Yes. Different call types can be handled differently. That could mean one path for emergencies, another for quotes, another for existing customers, and another for general inquiries. The goal is to keep routing smart instead of one-size-fits-all.
The core service is voice — that's where the revenue leak is. Sam picks up when you can't get to the phone, day or night, and hands you the lead. Inbound SMS handling and website chat are both available as optional paid add-ons if you want to cover those channels too.
Sam is built around how your business actually runs. Different call types can go different ways, and urgent calls can go straight to whoever you name for them. If you run more than one team or location, tell us how calls are split today and we'll tell you plainly whether it fits.
Pricing & Rollout
The last questions before someone starts the trial.
At this stage, they are usually deciding whether the value is real and whether implementation will be painful.
One flat plan at $397/month. No per-minute charges and no usage bills. There is a one-time setup fee of $297 (currently waived for new clients). All prices are CAD and HST is added at checkout. No long-term contract and no tiers to figure out.
Two weeks free. We build Sam around your business, put it live on your line, and you keep every lead it captures during the trial. We take a card at signup and charge $0 that day.
On day 15 the trial converts automatically and the card is charged $397 plus HST, then the same amount each month until you cancel. You can cancel any time before day 15 and pay nothing at all — no notice period and no cancellation fee. One email to [email protected] or a call to (226) 243-4476 and we stop the conversion. We'll also confirm the exact conversion date and the exact amount, tax included, on the checkout page before you enter a card.
Not necessarily. For some businesses, it fills a gap their team cannot cover consistently. For others, it reduces the need to hire just to protect phone coverage. Either way, the real question is whether missed opportunities are already costing more than the solution.
The monthly plan covers everything you need to answer calls and capture leads. For businesses that want to extend coverage beyond voice — inbound SMS handling or a website chat widget — those are available as separate, scoped add-ons. The point is to start where the revenue leak is most obvious, then expand if it makes sense for your business.
Call the line and say so, or tap Send Me the Details and tell us whether you'd rather hear back by text or email. We research your business from what's already published, build Sam around it, and send you a number to call so you can hear it answering as your business before anything else happens. If it sounds right, you forward your calls and the two-week trial starts. No discovery call to sit through, no paperwork about your business, nothing to install.
Still have questions?
Don't read about it. Call it.
Ring the line and ask whatever you'd want one of your own callers to be able to ask — pricing, hours, how setup works. It takes about ninety seconds, and it tells you more than another page of copy will.
Prefer email? [email protected]